Engage in meaningful conversations with SHOPLINE chat commerce

Harness the power of personal, real-time conversations to build connections with your customers that convert into sales

Social media made easy with multi-channel management

  • Manage all your social channels, engage new audiences, and grow your brand on Facebook, Instagram and WhatsApp in one page

Save time chat assistant

  • SHOPLINE’s Smart AI Chat Assistant saves you time with auto-reply and pre-set replies

  • Pre-assign default messages for staff to quickly engage with customers

Personalise your customer experience with tailored catalogues

  • Serve relevant content to customers by offering tailored catalogues based on customers’ preferences during a chat

  • Make sense of conversations by categorising them using keyword tags automatically

Convert conversations into sales

  • Instantly create order links directly in the message centre during a chat

Leading Omnichannel Platform that Empowers Merchants to Succeed Everywhere


Global brands


Consumer reached


Employees worldwide